Primary Care Services
Holyoke Center, 3rd floor
Internal Medicine 3 East: 617-495-2001
Internal Medicine 3 North: 617-495-8414
Mon.-Fri., 8 am-5:30 pm

* summer hours vary

HUHS is committed to providing each student with complete, coordinated health care through a working relationship with a particular primary care team, comprised of a primary care physician (PCP), nurse practitioner, registered nurses, and health assistants. Our teams work closely with students to provide high-quality outpatient healthcare services in a friendly, comfortable atmosphere. These include

• physical exams
• office gynecology (tests, screenings, contraception)
• evaluation of acute illness and injury
• continued care of chronic medical conditions
• immunizations and travel consultations
• health promotion and disease prevention
• education referrals to HUHS specialists

Physicians at HUHS are experienced board certified or board-eligible internists or family physicians who provide high-quality preventive and acute care. Nurse practitioners (NPs) hold advanced degrees and are board certified in family or adult medicine, and are trained to evaluate and treat many acute and common conditions, write prescriptions, order diagnostic testing and provide preventive care in consultation with the PCP. Registered nurses (RNs) provide initial assessment for medical problems, help to facilitate appointments and navigate the health care system, provide routine immunizations, and offer advice on common health concerns and questions. PCP team members also help to coordinate any necessary specialty services both at HUHS and in the Cambridge/Boston area.

Students are encouraged to choose a primary care team if one has not already been assigned (as with new students) and should consult the HUHS website for a complete listing of primary care clinicians. Clinicians may be changed at any time for any reason. Students with chronic medical conditions are advised to establish a relationship with the primary care team early in the academic year. It will be helpful to provide copies of medical records of health care received at other facilities.

Appointments

Students may schedule routine and non-urgent appointments by calling the PCP team directly during regular business hours. HUHS makes every effort to accommodate any student who wishes to be seen on any given day for a medical concern or illness, and appointments are reserved each day to accommodate urgent medical concerns. Students may also wish to speak with a nurse prior to making an appointment to determine appropriate care and treatment.

Cancellations must be made at least 24 hours in advance of a scheduled appointment by contacting the Primary Care team. HUHS reserves the right to charge for "no-shows."

Students needing to renew prescriptions are advised to call the Primary Care team at least 48 hours in advance to allow time to process the request.

Emergency Services

Any student experiencing symptoms of a medical emergency (e.g., chest pain, severe shortness of breath) should call 911 immediately. After-hours and weekend care for non-routine, urgent medical concerns or symptoms is available through the After Hours Urgent Care Clinic (see below).