COMPUTING FACILITIES
FAS Computer Services

FAS Computer Services provides a variety of computing services and facilities to the students, faculty, and staff of the Faculty of Arts and Sciences (FAS) and its affiliates. Most services are distributed via the FAS network, a high-speed, fiber-optic data network which connects student residences, faculty and administrative offices, libraries, laboratories, and public areas. FAS Computer Services has specialists dedicated to providing for the needs of instruction, student communication, office automation, faculty interaction, and research.

FAS Computer Services offers laboratory facilities and computing support to undergraduate and graduate students within FAS and to students enrolled in computer-based courses in the Extension and Summer Schools. Student services include Internet access, UNIX accounts for mail, and a support model based on "students helping students." Except for a small fee for network laser printing, computer services are provided to students at no cost. In addition to computer labs in the Science Center, residential labs in the Houses, and numerous computer kiosks around campus, every dorm room on campus is equipped with high-speed access to the Harvard network and the Internet. Wireless connectivity is also available in a growing number of public locations, including libraries and popular campus gathering spaces. Students may ask computing questions or request an appointment with a User Assistant for personal computer assistance by contacting the Help Desk (Science Center B-13, 617-495-9000, help@fas.harvard.edu). Additionally, students can bring their computers into the Personal Computer Clinic, located in Science Center 225, for one-on-one help from a User Assistant (UA). The UAs are not factory-authorized technicians, and may refer students to a repair facility such as the Science Center's Computer Product & Repair Center for complex problems, but are able to solve many PC and Mac issues on site.

The Harvard Technology Showcase (Science Center 209) is an advanced multi-media facility offering state-of-the-art Macintosh and PC computing tools. The Showcase is available to FAS students and faculty wishing to explore multi-media and advanced technologies. The Showcase features equipment for scanning, video capture and editing, CD and DVD writing, and digital photography.

For additional information about FAS Computer Services, please visit the Computer Services website at www.fas.harvard.edu/computing.