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The mission of University Information Systems (UIS), Harvard University's central information technology (IT) organization, is to provide effective and efficient IT services to the University community.
Technology Services
The Technology Services group within UIS manages IBM, Lenovo, Apple, and GovConnection vendor partnerships and serves as facilitator, on behalf of the University, to ensure vendor compliance to contracts and timely communications about product or program changes.
Technology Services offers Apple computers at educational pricing and Microsoft software for students through its on-line store (www.computers.harvard.edu) and through telephone sales at 617-495-5450. Lenovo personal computers and IBM servers are available directly through Lenovo and IBM at aggressive price discounts negotiated exclusively for the Harvard community. For information on how to access the Lenovo/IBM site visit www.computers.harvard.edu. Peripherals, accessories, and other technology products are available through GovConnection, a subsidiary of PC Connection. GovConnection offers special pricing for the Harvard community and low shipping rates. For information on how to access the GovConnection site visit www.computers.harvard.edu.
Technology Services' Computer Product and Repair Center located in the Science Center features the latest laptop and desktop technology from Apple and Lenovo. A selection of iPods, software and accessories are also available for purchase, and a walk-in hardware repair service center staffed with A+ certified technicians is located on site, so that students, faculty, and staff can drop off computers for in-warranty or out-of-warranty service. The Center was developed in collaboration with FAS and supplements other technology services in the building provided by FASCS. Technology Services also takes computers in for hardware repair at its main facility located at 219 Western Ave.
The Computer Product and Repair Center is open Monday through Thursday, 10 am-6 pm and Friday, 9 am-5 pm. Technology Services telephone sales is open Monday through Friday, 9 am-5 pm, and can be reached by calling 617-495-5450. The Technology Services main facility for product pick-up, returns, and repair is located at 219 Western Avenue, Allston (on the corner of No. Harvard Street and Western Avenue next to the Harvard stadium) and the hours of operation are Monday through Friday, 8:30 am-5 pm.
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